Hotel policies

Good to know

For a stay without questions

We want you to feel at home from the very first moment. That’s why we have gathered here, simply and clearly, everything it is useful to know before you come — arrival and departure times, cancellations, children and payment methods.

And if something in your plans doesn’t quite fit the details below — a late arrival, say, or travelling with young children — don’t hesitate to tell us. We will do all we can to find the best solution together.

Check-inFrom 14:00.
Check-outFrom 07:00 to 11:00.
CancellationsCancellations up to 21 days before arrival are free of charge and the deposit is refunded. For cancellations less than 21 days before arrival, as well as in case of no-show, the first night is charged and the deposit is not refunded.
Room rateThe rate of each room covers your stay until 11:00 on the following day.
Day useFor a stay after 11:00 and until 18:00, 50% of the agreed room rate is charged.
ChildrenChildren under 3 stay free of charge. A free cot is provided on request.
PetsNot allowed.
Credit cardsAccepted cards: VISA, MASTERCARD. The hotel reserves the right to pre-authorise your credit card before arrival.

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